Frequently Asked Questions
Have Any Questions?
We’re here to make things clear — explore our FAQs.
A diffuser disperses fragrance into the air using ultrasonic, nebulizing, or heat methods. Ultrasonic diffusers use water and essential oils to create a cooling mist; scent machine diffusers release fragrant oil vapor without water.
Yes, our aroma oils are formulated for decorative and home use. Some blends are pure essential oils; others are blends. Always follow the label instructions and avoid skin contact unless diluted.
Runtime varies by model and oil amount. Most ultrasonic diffusers run 4–12 hours continuously or 6–24 hours intermittently; please check your product manual for specifics.
Replacements depend on usage. In general, if the scent becomes faint or the diffuser stops producing aroma, it’s time to refill or switch to a new oil bottle.
Yes, but start with small amounts and test for compatibility and scent strength. Some blends may overpower others.
Himalayan salt lamps are decorative lamps that can gently warm a salt crystal to release a warm ambient glow. They are not a strong air purifier but can create a calming atmosphere.
When used as directed in a well-ventilated area, they are generally safe. Always place on a heat-safe holder, away from flammable items, and never leave burning incense unattended.
Incense offers long-lasting scent and ritual feel; cones burn faster with stronger scent. Car fragrances are designed for vehicles and come in clips, vent sticks, or gels. Choose based on space, duration, and preference.
Most reed diffuser sets include the bottle of fragrance oil and reeds. Some sets also include decorative elements. If components are missing, contact customer service.
Reeds absorb oil and release fragrance into the air. Flip reeds every few days or weekly to refresh scent intensity, or as needed.
Follow the product’s safety guidance. Keep flames away from children, pets, and flammable materials, never leave a burning candle unattended.
Light at the wick tip, trim wick to about 1/4 inch before each use, keep away from drafts, and extinguish with a snuffer or gentle blow when finished. Let wax cool before relighting.
Regularly wipe with a damp cloth and avoid water entering electrical components. For diffusers, follow the manual for cleaning cycles to prevent oil buildup.
Our formulations prioritize safety; some blends may include synthetic components. Please check individual product labels for full ingredient lists.
For small rooms, light-to-medium blends work best. Larger spaces may require stronger scents or a larger diffuser. Start with a smaller amount and adjust to preference.